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20 PCS Backflow Incense cone

9 reviews
77.7% of buyers enjoyed this product! 677 orders
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20 PCS Backflow Incense cone 
This is a 20 PCS Backflow Incense cone refill for the backflow products listed on our website.
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Function:
Soothing spirits spirit to purify the air
Scent:
A variety of fragrance
Packaging:
Bulk
Color:
Multi
Material:
Artificial Scent
Use:
Aromatic
Specification:
11-20ML
Type:
Cone Incense
Application Scene:
Living Room

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of True Virtues (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://truevirtues.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

9 reviews
77.7% of buyers enjoyed this product!
5 stars
(3)
4 stars
(4)
3 stars
(2)
2 stars
(0)
1 star
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Buyer
Review
verifed buyer
15 Feb 2018 13:00

so so smell

verifed buyer
7 Feb 2018 23:25

the smell is not good. just an ordinary wood scent.

verifed buyer
5 Feb 2018 05:35

Good, i like it.

verifed buyer
31 Jan 2018 08:28

There is not too much of a nice incense smell, mostly just smell of a burning thing. I am a bit dissapointed about low strength of a nice smell of the cones.

verifed buyer
26 Oct 2017 12:58

Burns out quickly but definitely has a strong, pleasant smell.

verifed buyer
24 Oct 2017 13:59

MY ORDER of mexico 31 days arrived very fast. Incense are full well packed into plastic sleeveless, no damage for me.

verifed buyer
19 Oct 2017 18:51

Finally came after a month. As pictured. All kind of have the same mixed scent.

verifed buyer
12 Oct 2017 18:06

the order reached the brazil very well packed in 35 days na quantity exact just like advertised. has a aroma delicate

verifed buyer
29 Aug 2017 04:18

Goods are not tracked, but came quickly. burned in 15 minutes.

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